Product Support

US-Based Support — We're Here to Help

At VisionTek, we take pride in offering complimentary, lifetime support for all VisionTek-branded products—backed by a dedicated, US-based team of experts.

Our support professionals aren’t just helpful—they’re COMPTIA A+, Microsoft MCP, and ISCET certified, bringing over 20 years of hands-on experience in computing, gaming, and general tech troubleshooting. Whether you're upgrading your system, installing new hardware, or dealing with a technical issue, our team is ready with real-world insight and practical solutions to help you move forward confidently.

Real Experts. Real Answers.

VisionTek Support doesn’t rely on scripts or treat you like a ticket number. When you contact us, you’ll get:

One-on-one support from highly trained technicians
Advice tailored to your specific setup and needs
Respectful, honest communication—no rush, no pressure
Help with everything from choosing the right product to post-purchase technical troubleshooting

Contact VisionTek Support

Phone Support
Call us directly at 866-883-5411
Support Hours: Monday–Friday, 8:00 AM – 5:00 PM CST

Live Chat
Use the “Live Chat” feature in the lower-left corner of your screen during business hours for quick assistance.

Email Support
Email us at support@visiontek.com any time. We aim to respond within two business days, even outside regular hours.

Or, Have a Quick Question?

Our FAQ section is a great resource for instant answers to the most common product and support questions. Visit the FAQ to find helpful how-to's, troubleshooting tips, and more.