US-Based Support — We're Here to Help
At VisionTek, we take pride in offering complimentary, lifetime support for all VisionTek-branded products—backed by a dedicated, US-based team of experts.
Our support professionals aren’t just helpful—they’re COMPTIA A+, Microsoft MCP, and ISCET certified, bringing over 20 years of hands-on experience in computing, gaming, and general tech troubleshooting. Whether you're upgrading your system, installing new hardware, or dealing with a technical issue, our team is ready with real-world insight and practical solutions to help you move forward confidently.
Real Experts. Real Answers.
VisionTek Support doesn’t rely on scripts or treat you like a ticket number. When you contact us, you’ll get:
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One-on-one support from highly trained technicians
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Advice tailored to your specific setup and needs
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Respectful, honest communication—no rush, no pressure
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Help with everything from choosing the right product to post-purchase technical troubleshooting
Contact VisionTek Support
Phone Support
Call us directly at 866-883-5411
Support Hours: Monday–Friday, 8:00 AM – 5:00 PM CST
Live Chat
Use the “Live Chat” feature in the lower-left corner of your screen during business hours for quick assistance.
Email Support
Email us at support@visiontek.com any time. We aim to respond within two business days, even outside regular hours.
Or, Have a Quick Question?
Our FAQ section is a great resource for instant answers to the most common product and support questions. Visit the FAQ to find helpful how-to's, troubleshooting tips, and more.